Frequently Asked Questions
Welcome to our FAQ page! Here, you will find answers to some of the most commonly asked questions about our product/service. If you don’t find the information you’re looking for, please feel free to contact us for further assistance.
Who can buy Turnkey products?
To enter into a cooperation with ICEpower regarding a Turnkey solution, it is a prerequisite that you can bind yourself to order a certain amount of products for the agreement to be beneficial financially.
The number depends on which product it concerns and the complexity of the product.
What shipping method is used for webshop orders?
We use UPS for international shipping. Tracking numbers are available on request. The shipping normally takes between 9-12 days. Expect longer shipping if it’s during the holiday season.
What is the price of shipping internationally?
ICEpower provides FREE international shipping on all orders.
Which products does ICEpower offer?
We have great expertise within the audio industry, we help our customers with everything from modules to developing custom modules or complete solutions what we refer to as Turnkey Solutions. Making sure you get the best solutions.
We have a wide range of competencies, enabling us to build products within the following categories, Professional Audio, Consumer Audio, Instrument Amplification, Home Automation, and Commercial Installation.
To read more about the different categories, go to Applications.
Who can buy from our webshop?
It is required to have a valid VAT number to check out and buy products from our webshop.
How many companies has ICEpower collaborated with?
ICEpower have through the years collaborated with a vast number of companies, many which are some of the biggest names in the audio industry.
Most of our collaborators wish to be anonymous so we cannot give up any names.
Can you provide examples of successful projects?
For a start you can take a look at our modules, we keep building new ones to match the requirements of new customers, but we have modules which keeps being popular.
Regarding fully built products, we can just tell you to look around and listen. When you go to a concert, to the mall or enjoying your home theater. There will be a pretty good chance you are listening to audio where ICEpower has taken part in the creation.
If you are curious to see if we can help you with your product, please contact us – there is a good chance that we can.
Which products are on the webshop?
In our webshop, we sell single units or cartons for you to test your idea or solution at your company.
- Standard audio modules for amplification, both with and without a power supply
- Stand-alone power supply modules
- Hanger modules
Chords can only be bought together with the according modules.
If you need a customized solution, please reach out to Sales for further information.
How long is the shipment time for products sent from the webshop?
It will take approximately 9-11 days for your shipment to arrive.
I received my tracking number, but the link isn't active?
The UPS tracking number will generate as you place your order.
But the link will first be active when UPS picks up the package at the warehouse. So please revisit the tracking after a days time.
Don’t hesitate to reach out!
Didn’t find the answer you were looking for??
If you still have questions after reading through our FAQ page, don’t hesitate to fill out the form. We’re here to help and want to make sure all of your questions are answered. Our team will do our best to respond as quickly as possible and provide you with the information you need. So, go ahead and fill out the form – we’re looking forward to hearing from you!